Basic Drama

Frequently asked questions

We offer hassle-free returns within 7 days of delivery for unused, unwashed, and unworn items with original tags and packaging intact. We allow returns if the product is damaged, size related issue or a different product than you ordered. Before dispatching your product from our warehouse we fulfill all quality checks. Hence, we urge you to make an unboxing video so that we can process the return faster.
We don't charge anything for restocking.
Note: Sale items are not eligible for return.

Refunds will be processed to the original payment method within 5–15 business days of receiving the returned item via the same method as of payment.

Yes, items purchased during sales & promotions are final sale and cannot be returned or exchanged.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

All our products are proudly made in India, in collaboration with local artisans and small-scale manufacturers who ensure quality and care in every piece.